Legal Documents

Zet16 Terms and Conditions — Please Read Before Use

This page sets out the full Terms and Conditions for using the zet16 platform. You are encouraged to read this carefully before opening an account.

Last Updated: January 2026

Key Terms Summary

Key highlights of our Terms and Conditions at a glance

Account Register

To open an account with zet16, you must be 18 or older and provide accurate information. Each individual may hold only one account.

Bonus Policy

All bonuses are subject to specific wagering requirements. Abuse of bonuses may result in account suspension.

Payments & Withdrawals

Minimum deposit is BDT 500 and minimum withdrawal is BDT 1,000. Large withdrawals may be held pending KYC verification.

Security & Privacy

Your personal information is kept strictly confidential. It is never sold or transferred to third parties.

Prohibited Activities

Fraud, multiple accounts, bot usage, and bonus abuse are strictly prohibited. Accounts found in violation will be closed.

Responsible Gaming

Members can set deposit limits, self-exclusion, or a cooling-off period at any time.

1 Introduction & Eligibility

zet16 (hereinafter referred to as the "Platform", "we", or "zet16") is an online betting and gaming service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "you") and zet16.

zet16By registering on the platform or using our services, you automatically agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

Important: It is your responsibility to read and understand these Terms. By opening an account with zet16, you confirm that you have fully read and agreed to all Terms and Conditions.

These Terms were last updated in January 2026. zet16 We reserve the right to modify these terms at any time without prior notice. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

2 Account Register

zet16To open an account with us, the following conditions must be met:

  • You must be at least 18 years must be.
  • All information provided at registration must be truthful, accurate, and complete.
  • Each individual only One Account per account. Creating multiple accounts is strictly prohibited.
  • No one else may open or manage an account in your name.
  • Keeping your account password secure is your responsibility.
  • You are solely responsible for all activity that takes place on your account.

Accounts registered with false information may be closed and deposited funds forfeited at any time.

Account Security

Keep your login credentials (username and password) completely private. Do not share them with any third party. If you suspect any unauthorized access to your account, please immediately zet16 Please notify our support team.

3 KYC & Identity Verification

zet16 We comply with international Anti-Money Laundering (AML) policies. As a result, KYC (Know Your Customer) verification may be required for withdrawals above a certain amount or for security purposes.

Documents Required for KYC

  • Scanned copy of National ID (NID) or passport
  • Recent selfie (holding your NID)
  • Bank statement or mobile banking statement (where applicable)

Large withdrawals may be temporarily held pending KYC verification. However, KYC is generally not required for daily withdrawals of up to BDT 10,000.

4 Deposit Policy

Payment Methods Minimum Deposit Processing Time
Mobile Banking BDT 500 Instant
Nagad BDT 500 Instant
Rocket BDT 500 Instant
Bank Transfer BDT 1,000 1–3 business days
Visa / Mastercard BDT 1,000 Instant – 24 hours

All deposits must come from your own account. Third-party deposits are not accepted and any such transactions will be reversed.

Please Note: Always use the correct reference number when making a deposit. Providing incorrect details may delay the deposit process.

5 Withdrawal Policy

zet16 We are committed to ensuring fast and hassle-free withdrawals. The following conditions apply to all withdrawals:

  • Minimum withdrawal amount: BDT 1,000
  • Daily maximum withdrawal limit: BDT 50,000 (Standard Member)
  • Higher limits apply for VIP members
  • Withdrawals can only be made via the same method used for the deposit
  • Typically processed within 5–15 minutes via Mobile Banking / Nagad

Reasons for Withdrawal Delays

Withdrawals may be delayed or placed on hold in the following situations: incomplete KYC, unmet bonus wagering requirements, detection of suspicious activity, or an ongoing security review.

6 Bonus Terms

zet16All bonus offers on the platform are subject to specific wagering requirements. Please read the relevant terms carefully before claiming any bonus.

General Bonus Rules

  • The welcome bonus generally includes 20x–30x wagering terms apply.
  • Bonus funds cannot be withdrawn directly.
  • Bonus funds have a fixed validity period — generally 7–30 days.
  • Multiple bonuses cannot be combined at the same time (unless otherwise stated).
  • If bonus abuse is proven, the bonus will be voided and the account may be suspended.

Certain games may be restricted when playing with bonus funds. See the bonus offer details for more information.

7 Betting Rules

zet16The following rules apply to all betting on the platform at all times:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If incorrect odds are displayed due to a technical error zet16 We reserve the right to void that bet.
  • Attempting to win through match fixing or any fraudulent means is a criminal offence and will result in account closure.
  • In any dispute regarding bet timing in live betting zet16's decision is final.
  • Specific rules may apply to certain sports — please refer to the Sports section for details.

Odds & Payouts

All odds are displayed in decimal format. Payout calculation: stake × odds. zet16 Committed to ensuring competitive odds.

8 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and legal action:

  • Creating or operating multiple accounts
  • Registration with false information
  • Bonus abuse (claiming the same bonus more than once)
  • Betting using automated bots or software
  • Chargebacks or payment fraud
  • Attempting to hack or access another member's account
  • Involvement in match fixing or other illegal activities
  • Money laundering or suspicious financial transactions

If fraud or prohibited activity is confirmed, the account will be closed, funds will be forfeited, and law enforcement may be notified if necessary.

9 Responsible Gaming

zet16 We believe gaming is for entertainment — not a solution to stress or financial hardship. That's why responsible gaming is our highest priority.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Exclude yourself for anywhere from 7 days to permanently.
  • Cooling-Off: Take a break from 24 hours up to 30 days.
  • Reality Check: Gaming time reminders at set intervals.

If you feel that gaming is having a negative impact on your life or someone you know, please reach out to our support team.

Learn more about Responsible Gaming

10 Account Closure

zet16 The platform reserves the right to temporarily or permanently close an account under the following circumstances:

  • If the terms are violated
  • If fraud or suspicious activity is detected
  • If discrepancies are found during KYC verification
  • If directed by a court or regulatory authority

You may request to close your account at any time. Any remaining balance at the time of closure will be returned after verification.

11 Changes Policy

zet16 We reserve the right to modify, amend, or update these terms at any time. A notice will be posted on the platform before changes take effect. Please visit this page regularly to stay informed of the latest terms.

After Changes zet16 Continued use of the platform constitutes full acceptance of the updated terms.

12 Contact

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team:

  • Email: [email protected]
  • Live Chat: available 24/7 on the platform
  • Response time: typically within 2–4 hours

Existing Dispute Resolution: In the event of a dispute, we will first attempt to resolve the matter directly through our support team. If a resolution cannot be reached, the dispute will be settled through an independent arbitrator or mediation.

Read the terms? Get started now

Accept all terms and conditions, join zet16, and enjoy a safe, fun gaming experience.

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